Frequently Asked Questions

Please review this page to answer questions you may have before contacting us. We will be updating this page in the future. Thank you for your patience.


You can access your membership status from your account. Log in to your account, then click on the "Orders" tab.  You can click on the order number (under the first and last column) for more information. Some invoices may not have a PDF invoice, just an online order record (see first column).

Please go here. You can access your membership status from your account. Log in to your account, then click on the "Membership" tab. You can also edit your membership information by clicking on the "edit" link under the "Operations" column. You can print your order under the "Orders" tab in your account.

Please go here, enter your e-mail address you have on your CESA account and the system will send you an email with steps to reset/add new password.  You can also go to the top right corner of the website and click on the orange "Log-in/Sign-up button and then click on the tab that says "Request New password". 

Go to the top right corner of the website and click on the orange "Log-in/Sign-up button. To log out, go to the same area and click on "Log-out"

For existing users, we have moved your account from the old website to the new website. They contain your old orders. Please do NOT create a new account. You can log in using your old Username or Email address. NOTE: ALL EXISTING USERS MUST RESET YOUR PASSWORD ONCE IF YOU ARE ACCESSING THE NEW WEBSITE. Please go here, enter your e-mail address you have on your CESA account and the system will send you an email with steps to reset/add new password. Then you can log in to the website. You can also go to the top right corner of the website and click on the orange "Log-in/Sign-up button and then click on the tab that says "Request New password" or "Log-in" if you already rest your password. 

For new users, please create a new account by going here. You can also go to the top right corner of the website and click on the orange "Log-in/Sign-up button and then click on the tab that says "Create New Account". Fill out the information and follow instructions to activate your account.